Anyplace | Live Anyplace
Work Anywhere (2021)
Discover accommodations tailor-made for remote workers, digital nomads, travel nurses, interns, and anyone who wants flexibility and high-speed internet.

Fluid as today’s technology has made our lives, traditional living options have clipped our wings and grounded us with things like rents, leases and mortgages. At Anyplace, we’re out to change that by providing people with easy, turn-key housing options all over the world. No long-term leases. No buying or moving furniture. No endless screening processes. No landlords. Just dependable and hassle-free living designed with global citizens in mind.

My Role
UX Designer
Along with the UX design, I also contributed 30% to the visual design.

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Problem

Finding a place for the long term and how easily a user can book a place. Also how to improve overall user experiences.

How uses find a place for a long-term stay and what’s their pain point while searching & booking a place.

• It's hard to commit to booking a place for a month at a time if you haven't been there before.
• Even if their private setup is very comfortable going out to cafes and workspaces is still important.
• Nomads are social, the road can get lonely so the community is very important to them.

Overall Interview Findings

• Price is king, but free good quality WIFI and a good workspace are extremely important.
• Hard to find local similar-minded communities, the road can get lonely so the community is very important to them.
• Hard to carry tech devices (good monitor, web cam, good mic, etc) while traveling. 
• Timezones are hard to manage and working at night at least once a week is important.
• Even if their private setup is very comfortable going out to cafes and workspaces is still important.

Research

We decided to divide our research into two phases – a primary research phase where we understood the context of the problem, conducted initial stakeholders interviews, the current service, and audited the existing website.

This was followed by a secondary research phase where we conducted 3 in-depth contextual inquiries, 3 user interviews, and then synthesized all of this data into an affinity map that helped us build personas, journey maps, and sketch and wireframe ideas.

We identified a few major issues while interviewing and mapped out the full booking process.

UX audit and research process.

Before jumping any design decision We audited their current website based on their product goals and vision. Also, we considered their competitor's websites and their user activity. Which helped me a lot to take design decisions.

We reviewed analytical data, defined user personas, enhanced navigation and developed user flows to boost performance for every page of their site.

Wirefreame

Our data-backed research combined with a strong cross-team collaboration ensured we took a more holistic approach to create the new website. We started with the most use pages.

Solution

Onboarding experiences
Asking for some information from the user may help to show a good listing and it will easy way to know a user's interest. Because based on that system can provide related information.

Listing and search experience
It was very important to provide the user with an easy way to find a place for a long-term stay. So before searching experience and after searching how the list should be shown that’s important.

Booking process
Making A simpler way to book a place by adding all the information and the payment process. Because users need to book at least 30 days' stay for any home that’s why the booking process needs to be simpler and there’s need to be all key information for the host as well.

Results

• Anyplace has raised $5.3 million in a Series A round.
• PhocusWire’s Hot 25 Startups for 2021
• Expanded to 60 countries in more than 450 cities – partnering with 700 properties.